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PLEASE BE ADVISED THAT THESE TERMS AND CONDITIONS OF USE (HEREIN REFERRED TO AS THE "USER AGREEMENT") APPLY TO ALL PAGES OF THE HEALTHY PLANET WEBSITE. USERS ARE THUS ENCOURAGED TO FAMILIARIZE THEMSELVES WITH THIS DOCUMENT.

TERMS AND CONDITION OF SALE, TERMS AND CONDITION OF USE

BY VISITING, BROWSING, SHOPPING, ACCESSING OR OTHERWISE USING THIS WEB SITE (THE "SITE") OPERATED BY HEALTHY PLANET, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.


Important Information About This Legal Contract

You agree to this User Agreement, and all of its terms and conditions, by visiting, browsing, shopping, accessing or otherwise using the Site. These terms and conditions are subject to change without prior notice at any time, at the sole discretion of Healthy Planet. By visiting, browsing, shopping, accessing or otherwise using the Site after a change has been posted to the Site, the Customer accepts that change. Customers should check this User Agreement and the Privacy Pledge frequently


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This User Agreement, and all of its terms and conditions, constitute a legal contract between you and Healthy Planet (References to "you" or "your" shall relate to a customer of Healthy Planet or other party that visits, browses, shops, accesses or otherwise uses the Site (the "Customer"); references to "Healthy Planet" shall relate to Healthy Planet and its affiliates.) By visiting, browsing, shopping, accessing or otherwise using this site ("Site"), you acknowledge that you have read, understood, and agree to be bound by this User Agreement and comply with all applicable laws and regulations. If you do not agree to this User Agreement, as it may be changed by Healthy Planet from time to time, do not use this Site. The material provided on this Site is protected by law, including, but not limited to, Canadian and United States copyright laws and international treaties. This Site is controlled and operated by Healthy Planet from its offices within Canada. Healthy Planet makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is not authorized. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. Any claim relating to, and the use of, this Site and the materials contained herein is governed by the laws of the province of Ontario without regard to conflict of law rules. You consent to jurisdiction of the federal and provincial courts located in Ontario to hear any such claims.


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THE CUSTOMER AGREES TO BE BOUND BY THIS SALE AGREEMENT AND ACCEPTS ITS TERMS AND CONDITIONS (UNLESS THE CUSTOMER HAS SIGNED A SEPARATE FORMAL PURCHASE AGREEMENT WITH HEALTHY PLANET. IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN).

Important Information About This Legal Contract This Sale Agreement is a legal contract between the Customer and Healthy Planet. The Customer accepts this Sale Agreement by making a purchase, placing an order, or otherwise shopping on the Site. (References to "you" or "your" shall relate to the Customer; references to "Healthy Planet" shall relate to Healthy Planet and its affiliates.) The terms and conditions of this Sale Agreement are subject to change without prior notice, except that the terms and conditions posted on the Site at the time the Customer initially places or modifies an order will govern the order in question.

This Sale Agreement constitutes the entire agreement between the Customer and Healthy Planet relating to the purchase or sale of goods or services on the Site. The Sale Agreement may only be modified or terminated with regard to goods or services that have been purchased or sold on the Site in a writing signed by Healthy Planet. Electronic records (including signatures), that are otherwise valid, shall be accepted under the Sale Agreement. The Customer consents to receiving electronic records, which may be provided via a web browser or e-mail application connected to the Internet; consumers may withdraw consent to receiving electronic records or have the record provided in non-electronic form by contacting Healthy Planet at the address provided below. In the event of any conflict between the terms and conditions stated on your purchase order and this Sale Agreement or any terms and conditions on our invoice, you agree that the provisions of this Sale Agreement and our invoice shall control.

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Governing Law

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All pricing subject to change. For all prices, products and offers, Healthy Planet reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances. High volume bids are welcome! While Healthy Planet uses reasonable efforts to include accurate and up-to-date information on the Site,Healthy Planet makes no warranties or representations as to the Site's accuracy. Healthy Planet assumes no liability or responsibility for any errors or omissions in the content on the Site.

Limitation of Liability

HEALTHY PLANET WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. HEALTHY PLANET WILL NOT BE LIABLE FOR PRODUCTS OR SERVICES NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES, HEALTHY PLANET IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE(S) UNDER THIS AGREEMENT.

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Orders are not binding upon Healthy Planet until accepted by Healthy Planet. Prices listed on the site are indicated as an invitation to treat, without prejudice, and are not contractually binding. Terms of payment are within Healthy Planet's sole discretion. Invoices are due and payable within the time period noted on the invoice, measured from the date of the invoice. Healthy Planet may invoice parts of an order separately. The Customer is responsible for sales and all other taxes associated with the order.

Freight Policy

Shipping and handling charges on all orders vary; contact your Healthy Planet account manager for our most current and competitive rates, options and shipping specials. For the Customer's protection, we ship only to the verified billing address of the Customer's credit card. In some circumstances, international shipping may be available. Call for details.

Cancellation Policy

Canacellation fees apply to cancelled orders that are already in the processing phase. The lesser of $5 or 10% of the order value will constitute the fee and is not refundable in the event of a cancellation.

An order cannot be cancelled after it has been dispatched from our premises.

An order cannot be cancelled if items were specifically requisitioned, by us, from our suppliers to fulfill the order.

Return Policy

The following refund policy applies to all products except those stating their own refund policy with the product description

We offer 100% hassle-free return policy to our valued customers within 14 days of the invoice date.

Please contact us by Email before shipping your product. Please mention the following when emailing us: Order Number and the reason for return, its that simple.

In order to get full refund the product MUST be unopened. Open products will qualify for store credit once we receive the product back. Store credit will depend on the amount of product consumed.

If merchandise arrives damaged: it is best to REFUSE it back to the carrier attempting delivery. If you accept the package make sure it is noted on the carrier's delivery record in order for Healthy Planet to file a damage claim. Save the merchandise AND the original box and packing it arrived in, notify Healthy Planet immediately to arrange for a carrier inspection and a pick up of damaged merchandise. If you do not notify Healthy Planet of damaged goods within the first 14 days of arrival, our regular return policy will override any claim of damage, and will fall under all current manufacturer restrictions. Call 416-640-5713 to arrange for carrier inspection and a pick up of damaged merchandise.

DEFECTIVE products can be returned directly to Healthy Planet within 14 days from the invoice date, at Healthy Planet discretion for: credit, replacement or exchange.

Manufacturer restrictions do apply and are outlined in our detailed policy. Any item that is missing the UPC can ONLY be replaced with the same item. After 14 days, all manufacturers' warranties apply.

The only exceptions to the return policy are Cosmetics item(s), products from Metagenics, bars and Juicers. For Juicers you have to directly contact the manufacturer.

Credit Cards

Credit card charges are processed after products are processed at out warehouse.


Healthy Planet. Your source to healthy living!